Page 8 - Tromart Awards 2020 Catalog
P. 8

    2020 Components Catalog
TERMS& CONDITIONS
CLAIMS, RETURNS & SHIPPING
ALL CLAIMS AND DISCREPANCIES MUST BE REPORTED WITHIN 10 DAYS OF RECEIPT OF SHIPMENT
CLAIMS: Deductions from remittances will not be allowed unless authorized by Tromart Awards Ltd. in writing. All claims for lost or damaged merchandise can be filed with Tromart Awards Ltd. Tromart Awards Ltd. liability ceases upon freight carriers receipt of shipment in good order. TRUCK SHIPMENTS - Count and inspect packages for damage BEFORE signing the freight bill. Describe any damage or carton shortages on the bill and file a claim with the carrier.
RETURNS: All products to be returned due to incorrect item shipped or defective merchandise must receive prior approval by Tromart Awards Ltd.. Return of customer error stock merchandise will be subject to a 15% restocking charge minimum. Credit will not be given for products received in unsellable condition. Credit for returned merchandise will be applied upon receipt and inspection of products. Custom and cut merchandise is nonreturnable.
All requests to return goods must be received within 30 days of receipt of original purchase. Any replacement items shipped on
Net Terms will be charged to the credit card on file if not returned within 30 days.
BACKORDERS: All backorders will be shipped as merchandise is available unless previously cancelled by customer.
SHIPPING: All orders will be shipped UPS, FedEx or truck unless otherwise specified. Truck shipments are sent freight collect, unless other arrangements have been made. Truck shipments can be sent prepaid and we will bill your account for an additional $10 fee.
A charge will be added for shipments that require delivery to the post office. Some services are not available from all warehouses.
DOUBLE BOXING: A $2.00 fee will be charged for all boxes when double boxing is requested.
SHIPPING MARBLE: Tromart is not liable for damage when marble is sent by any method other than truck or will call.
PRICING: Prices may be changed at any time without further notice. We reserve the right to change our product's prices at any time without further notice.
PAYMENT OPTIONS
ACH: Electronic Payment directly from a bank account. Payments can be made at the time of order or as a payment on your account to avoid the 2% credit card convenience fee.
CASH ON DELIVERY (COD):
Payment is made at time of delivery. COD charges apply.
CREDIT CARD: Payments are made at the time of order. Payments made by credit card after the date of invoice will be accepted for a 2% convenience fee.
WIRES: Wires under $500.00 will be assessed a $25.00 wire fee charge. Tromart Awards Ltd. will waive the $25.00 wire fee for wires over $500.00. Any fees charged by the customer's bank or by intermediate banks are the responsiblity of the customer.
TERMS: Net 30 days from date of invoice to customers with approved credit. Credit application required and available upon request. Please allow 7-10 days for credit processing to be completed.
PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE.
CONDITIONS
Any non-sufficient funds payments (NSF) will be subject to terms change and a $50.00 NSF fee.
Late payments will result in interest charges at the rate
of 1.5% per month (18% per annum). Customers whose accounts are 30 days past due will be shipped credit card, COD, or ACH.
For a map of directions to our location call 905-612-9990 or go to www.tromartawards.com
UPS • FedEx • Truck Shipments
                             for pricing log on to tromartawards.com
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